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Prioritizing security for a proactive future with Microsoft solutions

From reactive to proactive – stronger security for a 90-year mission of empowering individuals with disabilities.

Client

Northcott

Industry

Disability Services / Non-profit

Location

NSW and ACT, Australia

Services

Cybersecurity, Microsoft Security Solutions

Facts that Matter:

  • Challenge: No dedicated security operations resources or Security Operations Centre (SOC) 
  • Solution: Comprehensive Microsoft security solutions delivered within three months
  • Impact: Faster threat response, proactive security posture, and confidence to focus on their core mission

Motivations for change

Northcott, a not-for-profit organization established over 90 years ago, stands as one of Australia’s largest disability service providers. Operating throughout New South Wales (NSW) and the Australian Capital Territory (ACT), Northcott offers services in both metropolitan and regional locations – empowering individuals with disabilities to achieve their full potential through personalized and adaptable support.    

 

But their cybersecurity posture wasn’t keeping pace with their mission. Northcott lacked dedicated resources for security operations (SecOps) and had no Security Operations Centre (SOC), making it tough to manage security tasks efficiently and effectively. They wanted a proactive, transparent approach to security — one that would mitigate the risk of data breaches and reputational damage. To get there, they needed a dedicated security partner.

The solution

iwx delivered a comprehensive and reliable security solution for Northcott within a three-month timeframe – leveraging Microsoft security solutions to transform their approach from reactive to proactive:

  • Implemented Microsoft security solutions to increase response time to security threats
  • Shifted security operations from reactive firefighting to proactive threat management
  • Established a security capability that gives Northcott confidence their digital assets are protected
  • Enabled Northcott to focus on their core mission, knowing their security posture is in trusted hands

The impact

The partnership transformed Northcott’s security posture – from reactive and under-resourced to proactive and confident – all within three months.

Faster response time to security threats with dedicated security operations

Proactive security posture replacing reactive firefighting

Confidence to focus on their core mission of empowering individuals with disabilities

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